We ship all packages via USPS, our handling time can be 1 to 17 days after a placed order. It is our responsibility to package and ship all items that are purchased, however we do not have any control over the package once it has shipped. We are not responsible for any damaged, partially missing, lost, misrouted, delayed or not delivered shipments. If any such issues arise you must contact and work with USPS directly to resolve the issue.
It is your responsibility to inspect all of your items upon receipt of the shipment. Any claims for DOA must be reported within 48 hours of receipt of goods according to the tracking info. There will be no exceptions to this policy, making statements like ‘I just noticed it’, or ‘I just now opened the item’ or ‘I didn’t notice it earlier’ or ‘I didn’t know’, or ‘I was on vacation/out of town’ will not change the enforcement of this policy.